Terms & Conditions

By accessing X-Embroidery website, you agree to comply and adhere to the following terms and conditions of using this website.

Website Disclaimers

All information and materials contained in this website, including but not limited to text, visuals, links and the services mentioned on the “As is” and “As Available” basis. We do not claim that everything on this website and its contents are or will be completely accurate or undisruptive and/or that is 100 percent secure and error-free. By using this website, you expressly agree that your use of the  X-Embroidery website is solely at your own risk.


Due to the customized of our services, it is necessary to review your artwork (embroidery digitizing or vectorization services) that includes but not limited to checking its spelling, colors, print quality, and placement. You are obligated to review all the designs and check for errors of any kind prior to the production process. The first sew-out or vectorization test should be run prior to performing the digitizing or vectorization process. Please Review with Care. X-Embroidery shall not be responsible for any damages, inconsistencies and/or inaccuracies to the garment or vectorized file. The National Logos is also subjected to license or permission from the customers. X-Embroidery shall not be held accountable for any misuse of any logo, vectorize and/or digitized design.


Any and/or all the information contained in this website is subjected to change from time to time, without giving you any prior notice before or after the implementation.

Payment Terms

The invoice/bill is generated when the ordered service is placed on our platform, you would have the option of making the payment forthwith or make the payment once the ordered service has been completed and delivered. Your orders will be invoiced according to the price quoted or the consented price decided prior to the billing process. Furthermore, special prices are applicable to higher volume-based orders. We accept Visa, MasterCard, Amex, Discover debit/credit cards as well as PayPal for making payments. For more details, visit the Payment Section or get in touch with us right away at orders digitize@x-embroidery.com

Limitation of Liability

X-Embroidery always strives to ensure that the services provided on its website is accurate and delivered on time. However, the final responsibility lies with the customer/buyer. X-Embroidery will not be liable for any such resulting issues and/or problems (of any kind) arising out, delay and/or inaccuracy.


All the digitize and vectorize artwork at  X-Embroidery that includes but not limited to the designs, images, layout, themes text, and/or other graphics hosted are exclusively owned by and/or licensed to X-Embroidery. Reproduction, redistribution, and/or selling, in part(s) or in its entirety is strictly prohibited.


If you are not satisfied with the service provided. we offer (within) 7 days money-back guarantee in most cases once we evaluate and concur with your reason to be valid.


All orders, be that may be vectorized and digitized file, will be electronically delivered, i.e. emailed to the customer’s provided email address and will not be physically posted to any postal addres

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